The Citrix Session: What’s new with Citrix – CVAD 2311 and Cloud updates

Is there a better present than new features and a new Citrix release? Citrix continues to deliver on our commitment to hybrid environments quarter after quarter with releases for both Citrix Virtual Apps and Desktops and our Citrix cloud platform. We’re excited to wrap up this holiday season with more releases to help improve your efficiency, security, and end user experience. 

With all that being said, we’re thrilled to announce the general availability of Citrix Virtual Apps and Desktops 7 2311 to our customers! This release comes with site management improvements, SPA on-prem plug-in, new StoreFront UI, and more! As we promised at the beginning of the year with the launch of Destination: Hybrid, we have continued to deliver feature after feature to help drive parity between our on-premises and cloud platforms.

Citrix has been focusing our innovation efforts over four main categories, and we are aligning our feature announcements along these four groups:

• Operational and IT Efficiency
• Workload and Device Flexibility 
• Security and Compliance
• Employee Experience Technology

Let’s dive into the features and capabilities we have introduced in all four categories for this quarter across cloud and on premises!

Host: Andy Whiteside
Co-host: Monica Griesemer

Transcript

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Monica Griesemer: Hello, everyone, and welcome to episode 1 53 of the Citrix session. I'm your host, Andy Whiteside. I've got one guest with me today, Monica Gristmer, which is, gonna make it great cause, Monica and I just get to talk. And I don't know. It's it's efficient. When it's just 2 people. It's also really good when there's a whole bunch of people with their comments and thoughts. Monica, how are you? I'm doing? Well, thanks, Andy, it's been a while. I

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Monica Griesemer: I want to say Happy New Year, but we're at the end of January. So it's you know, the we are still in the New Year, I guess, but it's been a whirlwind thus far.

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Monica Griesemer: so I know there's the concept of dry January. I'm I'm starting to call it. Get nothing done January, because we have all these meetings, and then I go on vacation, and I'm just overwhelmed. And I guess what 2 days from now to be February, right?

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Monica Griesemer: Or maybe one day, for now to be February, it's coming up. I know that much it is. It is, but still grateful to be here. We're, we're still cranking out a lot of things on the Citrix side. So have tons to talk about.

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Andy Whiteside: Well, and that's when you brought okay. So today is today is January 2920 24. We're gonna review Review. A blog from December 20. First 2023

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Andy Whiteside: and that blog's name is what's new with Citrix, Cvad. 2311 and cloud updates. I had to go back and look we just, I feel like we just did this. But it was actually the 2308. And when I saw them like, man, you guys just keep coming out with new stuff. And I think that's part of the commitment Citrix and Cloud Software Group has made to, you know, take the technology and continue to move it forward and make that be the focus of the company. Would you agree?

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Monica Griesemer: I totally agree. And

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Monica Griesemer: you'll see the evolution over time. That's why, like doing these blogs quarterly. My colleagues doing these blogs quarterly and coming on this podcast regularly because you'll see it piece by piece, just continuing to evolve these bigger features and functionalities that we've probably talked about over the course of the past

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Monica Griesemer: few years. Now we're even when we release a new feature, a new capability. We're still adding more on top of it.

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Monica Griesemer: and if any of the Admins, any of you listeners join at any point in this, I'm sure you will hear something that you've never heard of before, or that some functionality that you did not know we accomplished, for you might not even know you needed it. And then also, and the vast majority of the time. You probably already have it entitled in your deployments. So just about using it

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Andy Whiteside: well, and that gets me the opportunity to do this integral, commercial. We we do these podcasts. We do what we do in the industry community, because we know there's opportunity to provide help out there beyond what you've been getting. And you know, if you're listening to this, and you wanna message me on Linkedin or something or yeah, Linkedin is probably the best way, we wanna help you. And we proactively do these things like the podcast because we know there's so much out there that could be done

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Andy Whiteside: and most customers and and I struggled at all time. They they had. They don't know what they don't know. And hopefully, these podcasts and webinars that we do kind of provoke them into thinking beyond what they don't know they don't know.

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Monica Griesemer: Absolutely

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Monica Griesemer: so, Monica, can you help me with this like intro paragraph here, where you're kind of talk about some the overall general idea of what you guys are bringing forward for sure. And I definitely have to give my my friend and colleague, her flowers. Emma Bland is the author of this blog. She is also a senior product, marketing manager on the Citrix. Virtual apps and desktops side

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super super sharp. She comes from the consulting arm of the organization. So I love her writing. It really comes with a consultant's perspective as well. So keep an eye out on the blogs, on on things from her cause. She's

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Monica Griesemer: she's got a great thing going here. But yes, down to the nitty gritty of this blog really wanting to set the stage with what we were saying before we have a ton of innovations. Quarter after quarter, and in November we released. 2311, the Citrix workshops and desktops on premises release. But, as we know in cloud, we're also evolving more and more as well.

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Monica Griesemer: we focus our innovation through 4 major categories, and these are evolving into 2024. But at the time of this writing we're really looking at the buckets of operational and it efficiency making your teams more efficient, streamlining your management.

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Monica Griesemer: The second one is workload and device flexibility. So where you want to host your connections, mix with what devices you want to deliver them on. We're also delivering security and compliance functionality as the third category. And then employee experience technology as well.

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Andy Whiteside: I love the way you guys look at that in those 4 buckets, because those are the buckets that everybody kind of needs to understand that you see space in and then dive into them and learn what's what's specifically, you're releasing.

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Andy Whiteside: So let's start with operational efficiency. First one here is Pvs switching to Mcs provisioning, what is that?

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Monica Griesemer: Yeah. So for this capability, we set the stage of Pv. Pvs used to use its own separate wizard for creating vms for both on prem and cloud environments. But to streamline this process we're now introducing a feature that enables customers to use studio for Pvs Vm. Creation.

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So it helps really bridge that functionality and gaps between Pvs and Mcs.

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Monica Griesemer: And by you using this Mcs capability customers can now access features that were previously exclusive to on prem hypervisors and public clouds. So this includes support for azure id hybrid azure id intune on demand provisioning, and more so.

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Monica Griesemer: as you know, some of our our Admins are big on Pvs. Some are big on Mcs. So just continuing to bridge those gaps, I think that's also the theme of bridging the gaps from on Prem. And cloud over the course of 2,023, and into 2,024.

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Monica Griesemer: Are you still running into a lot of folks out there that are Diehard provisioning services. Yes, I would say so. And I mean for for good reason. Right? It's it's been around for years. It's an incredible technology. And you can still continue to use it. We're just trying to make it easier.

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Andy Whiteside: Yeah, I think for me, it's always a matter of Pvs. Once you know it and learn it and understand the network ramifications of it. The image management of it is so granular if you want it to be? That. It makes sense for a lot of people that you know, once they've invested that time and understanding the technology

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Monica Griesemer: absolutely. Yep.

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Andy Whiteside: Vda, so virtual. Make sure I get a virtual delivery agent that used to be called virtual desktop agent agent upgrade service.

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Monica Griesemer: Yeah. So

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Monica Griesemer: if you're not familiar with the Vda upgrade service. This was actually rolled out earlier in 2023, and it helps keep your vdas up to date with the latest features functionality and fixes.

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Monica Griesemer: So you can really, as an admin, improve your operational efficiency, simplify your processes by shifting from those manual vda updates to now having it automated.

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Monica Griesemer: So we are enhancing this capability by adding proxy support to local file, share, support, and upgrade failsafe capabilities. So you may be familiar with this when we introduced it earlier this year. But we're continuing to update. I will also give a plug as well, since you're listening here today and not viewing the blog we have.

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Monica Griesemer: we have a citrix features, explained Video, for basically, every single one of these features which are on our Youtube channel. And those are great resources to understand

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Monica Griesemer: a. What these do, what these functionalities do. But B, where to find these capabilities inside of your console. So I I'm just out here giving shameless plugs today. Andy, I hope that's okay. No, it's actually perfect. You know, telling the group that the listeners that Emma was the one that wrote the article, but it altogether was perfect. I'm glad you did that. And then also pulling out the fact that there's videos really detailed videos on the Citrix Youtube channel that goes over all these updates. You know, pictures worth a million words

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Monica Griesemer: agreed. And a video is worth what a billion I don't know. I don't know. The saying

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Monica Griesemer: pictures worth a thousand. A video is worth a million. That's probably there we go. Okay.

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Andy Whiteside: alright. Next one on here. Well, let's go back to the yeah. Upgrade service real quick. So

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Andy Whiteside: are you seeing people use that to update their master image. Their persistent images is that those are the 2 use cases where it makes the most sense.

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Monica Griesemer: II think so, for both of those. It's just about streamlining your vdas overall. So I think it, it could be either one. And we're continuing to roll out capabilities. But yeah, definitely, the master image, for sure.

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Andy Whiteside: and I noticed something here called my the air gap air gapped environments to direct their vdas to local file shares, I guess. More secure.

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Monica Griesemer: Yeah, absolutely. So when you're bridging

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Monica Griesemer: on premises and cloud environments, there can definitely be gaps. But you want to make sure. You know, if you're using your local file shares or things that are specific to your environments. You want to make sure there are as few gaps as possible.

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Andy Whiteside: Okay, next one is around monitoring improvements. Yeah.

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Monica Griesemer: So

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Monica Griesemer: you know, if you've been a Citrix admin for a long time, I'm sure you are familiar with Monitor.

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Monica Griesemer: This used to be director, or it might still be on on premises. So we wanna make it even easier for you to troubleshoot issues within your consoles. So, monitor, we are continuing to double down on the functionality. This has been huge for help desks at the basic level. Or, if you know, director, right, same thing, and

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Monica Griesemer: we continue to roll out functionality. So we rolled out a new log on breakdown ui, which comprehensively breaks down the individual services and and stages. And then this empowers you as admins to gain a deeper understanding of possible causes when

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Monica Griesemer: difficulties arise or when issues happen within user environments.

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Monica Griesemer: And then also, we've added session performance metrics for those user environments, such as Ica, Rtt latency consumed bandwidth.

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Monica Griesemer: And then we're bringing these endpoint network statistics also to Linux workspace app users. So that's huge for individuals using thin clients. So I think with the emergence of Citrix analytics, some folks had some confusion. They're like, Okay, are you doing away with your director and monitoring capabilities. And the answer is, no.

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Monica Griesemer: So director and monitor. We really see as the baseline what is happening with your environment, how to troubleshoot. It are there issues. And as we know, we can expand on finding all of the data out and tons and tons of data there. But our analytics capabilities are really about optimizing and securing your environments.

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Monica Griesemer: So they all fall in this umbrella of you know how you observe your Citrix environments, how you're troubleshooting, how you're optimizing. So I think this is a great point to say we are still committed to adding functionality to monitor and director, and the proof is right. Here

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Andy Whiteside: I get. I struggle whenever we go through something like this, because this makes me want to, just, you know, put everything else I'm doing, and go back and be a an admin where I have all these tools and things I didn't have. I was. I was dealing with. What edge site back in the day, just trying to keep that thing up, much less getting the data I need out of it. It was probably in there a big chunk of it, because it think that thing was a beast making it work and keeping it working whenever you needed. It was always a struggle. This is so much nicer.

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Andy Whiteside: Yes, it really is, and you know, sorry not sorry to give you Fomo Andy. I mean, I think that's what we're here to do well, back there at my own Citrix environment, I had the vmware environment. All this stuff going on. I came back from vacation. It was gone, my guys took it away from me, and I had this moment of Oh, no. And then I'm like, Okay, I'm fine with it.

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Andy Whiteside: No, no more rack in my office. So you don't have to. Okay. It doesn't have to be staring at you all day. Oh, I just don't have any right. So I have time. II just can't keep it up. I can't. You know, if I'm gonna do it, I'd come in here and play with technology. And that's, you know, not what I need to be doing these days. Not sustainable. Sleep is important as well. But

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Monica Griesemer: I, yeah. next one is tech Preview auto scale updates. So this is really an amalgamation of everything that we have brought to our auto scale functionality in the past month or 2. So auto scale is used for schedule based scaling load based scaling of your environments. So we brought that to on-premises in 2308, I know on one of the last podcasts. We talked about this at length.

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and a lot of the updates were focused on persistent machines which drive a lot of expense in public cloud, so powering those down and so like shutting them down, if not in use, end user hibernation and azure as a tech preview and the Reclamation Service. So those have all been added

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Monica Griesemer: to target persistent machines to really help save on cloud costs. And then we also have vertical load balancing on the delivery group level

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Monica Griesemer: overall. The the point of all of these features is

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Monica Griesemer: every single day. And, Andy, I'm I'm sure you hear this, too.

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Monica Griesemer: We've we've gotta be so mindful of the costs of our customers and the it budgets that they have and the world in which we're living.

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And we really take that seriously and are working to optimize costs inside of our products. So

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Andy Whiteside: Andy is I'm assuming is that a big conversation you're having right now, or I think it's always a conversation. It's always a conversation. If it's not, you need to bring it up and make it a conversation. II ran into a client I don't know. 2 years ago, now, that was spending 300,000 a month and azure consumption for desktops and super proud of the technology and what they architected, which they should have been. They just were blowing money, I mean, Monica is your is your kitchen sink running right now?

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Monica Griesemer: No, it's not exactly.

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Andy Whiteside: And you gotta teach. You gotta teach. Don't need to trivialize this. But you gotta teach people that that's important, especially when you start talking cloud you know, I as solutions but also important, you know, in your own data center.

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Monica Griesemer: absolutely and and obviously to to stick with that. I mean.

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Monica Griesemer: I love that you use the kitchen sink example, because it's funny. We're actually hearing a lot of conversations around costs. But then, additionally, we're talking about sustainability. Right. So that's the same thing with your your kitchen sink. You're like you wouldn't in a you wouldn't leave your kitchen sink running and waste all of that water. So why are we wasting power? You can save on cost and be kinder to the environment by shutting down these machines that aren't in use.

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Andy Whiteside: No.

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Andy Whiteside: it's funny as we're having this conversation. I glanced on another screen. I got a Linkedin post where somebody's talking about. You know, as your personal desktop in the same thing with auto scaling it. That's I didn't expect that. But it's that it matters. Guess what I'm really trying to. Well, and your computers listening to you. So thanks for

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Monica Griesemer: freaking me out this morning.

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Andy Whiteside: Alright. Next one is site management improvement.

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Monica Griesemer: Yeah. So in addition to cost savings, we're really looking for ways to make the product more streamlined for our users as well, and our Admins. So we're bringing improvements to web studio backup to make it even easier to backup and restore your configurations. So that's both, for on premises and cloud web studio.

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Monica Griesemer: so you, as Admins, will be able to easily schedule and restore backups on demand, and we also introduce centralized site management to assign additional sites to a primary site.

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Monica Griesemer: So this means that your end users will be able to log into one Citrix, Workspace, URL, and access all of their resources, regardless of the site, and then Admins will be able to easily switch between sites on their organization.

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Monica Griesemer: So this is really about II talked about director, slash monitor. And now this is studio right? This is the management. This is web studio. We've also talked about the fact that we brought the web studio ui to on premises, too. So this is for all of our admins, continuous improvement.

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Andy Whiteside: Can you? Just take a minute and explain. When you say site, you're talking about the actual the the citrus cloud site. Are we talking about sites as in the different sites for the organization.

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Monica Griesemer: different sites for the organization. Yes, great clarification. So especially in the enterprise environments. And when we work with. Most commonly they have multiple sites, maybe for multiple geographies. Maybe you've even set up

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Monica Griesemer: multiple deployments for your different parts of your organization. So it's as an admin being able to manage those much more seamlessly. And then as a user, if you're logging in, it doesn't matter if

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Monica Griesemer: I'm traveling, and I may be geographically logging into a different site than I would be originally. It shouldn't affect my experience at all.

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Monica Griesemer: Next one. Here is workload and device flexibility. Let's see, are we? Are we transitioning topics? Here we are. They're they're very similar, right? Operational. And it efficiency and workload and device flexibility. So it's just kind of how we we slice up. But yeah, to round out the operational and it efficiency

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Monica Griesemer: what all of those capabilities have in common is we wanna make the it Admins lives easier. I know we're doing more with less. I know we're doing more, with less people, less budget. I think all of us feel the the crunch right now.

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Monica Griesemer: and we want our technologies to enable you to do your best work.

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Monica Griesemer: no matter your resources. So that's what we really pride ourselves on. You're real touch, really touching on the conundrum of this whole space run in user compute. It's making it more secure, making the Admin's life easier and making the end users life better all at the same time. And that's you know, where Citrix has its background, and continue the way by far. I mean, it's not even close, but by far, I agree.

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Monica Griesemer: Okay, workload and device flexibility. First topic here is tech preview around multi idp support.

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Monica Griesemer: So we, this section is really about choice. So multi idp support inside the Citrix Cloud console allows you to have multiple identity. Providers of the same type within one cloud tenant.

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Monica Griesemer: So exceptions to multi-idp are citrix identity, active directory, and active Directory plus token. But it's important to note that currently you can still point one idp at a time in the Workspace configuration

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Monica Griesemer: alongside this capability. We're also introducing the ability to clone Saml idps. So you have the ability to clone a Saml Idp give it a nickname, and edit the Configurations to create an additional Saml Idp. So long story short, we know there are a ton of identity providers that.

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Monica Griesemer: or organizations leverage, especially at the Enterprise level.

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Monica Griesemer: You've maybe had a merger and acquisition, and there's just a ton of different providers.

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Monica Griesemer: So you can have multiple idps of the same type within one cloud tenet.

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Andy Whiteside: Okay, yeah, I'm actually gonna take a screen clap, clip of this and send it to a customer. Who's.

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I think this is a topic they've been, you know, interested in for a while with you guys.

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Monica Griesemer: yeah. And a lot of these obviously come directly from our our customers. Right? Come directly from our enterprise customers and our requests for engineering specific

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Monica Griesemer: needs and use cases. We're really doubling down on

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Monica Griesemer: thoroughly understanding what you need and where your pain points are and solving those. So I think that just shows I love that you just took a screenshot and are gonna show it. Send it to a customer because

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Monica Griesemer: we're just here to solve your problems and make your lives easier. Well, and I think that's something to highlight which shouldn't go unnoted. You know, Citrix really is doing a good job of listening to customers and those those use cases that would be show stoppers with some products continue to evolve in the Citrix world agreed.

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Andy Whiteside: Alright. Next one is a tech preview for Linux secure. Vda.

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Monica Griesemer: yeah. So this is really exciting for our Linux Vda users. We now have a secure hdx vda specific to Linux. So we've got an enhanced security framework without the need for deploying certificates to the Vda. And so that process previously complicated the setup and administration.

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Monica Griesemer: So we're seeing you know, we're continuing to put more effort and bandwidth into the Linux VDA. It's huge for our developer. Use cases

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Monica Griesemer: also. just Linux vdas in general give you more flexibility and help you dodge windows licensing. I think we've said that before. If if you're looking to have a truly kind of just

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Monica Griesemer: blank environment to do with what you need. Linux Vdas are great ways to go.

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Monica Griesemer: And then with this new enhancement to users, can experience true end to end encryption. So not only do you get the figure configuration, flexibility, but you get seamless security between Citrix workspace, app and the vda.

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Monica Griesemer: So just continuing to evolve here.

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Andy Whiteside: you in your interactions with customer, you seeing a lot more Linux adoption on the endpoint.

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Monica Griesemer: I would say, I think it's pretty steady. I think the folks that use Linux really double down on it. So I think it is a task of hours to explore with Admins and let them know more what the Linux Vda can do. So I wouldn't say huge spikes as of late. But the people that love it love it.

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Andy Whiteside: I think it's inevitable. Right? You're gonna see more and more of it as people try to move away from windows on the endpoint or on the virtual desktop side. If they don't need it if they're just, you know, browser based applications.

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Monica Griesemer: Yep.

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Andy Whiteside: security and compliance. Okay, we that's the whole. Yeah. We. I guess we only we had a short section for workload and device flexibility. But to round out that section it's really about

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Monica Griesemer: any device, any location and hosting. I think a story we may have missed here in the length of the blog

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Monica Griesemer: is we still are absolutely doubling down on the fact that you can host your workloads anywhere you want on premises in the cloud, any public cloud. any private cloud environment, maybe, that you set up either on Prem or or with a Cloud Provider.

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and having that mix is something that Citrix hangs our hat on and will continue to.

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Monica Griesemer: So we are. We are still absolutely there with you, and wanna meet you where you are, and that's something that

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Monica Griesemer: I'll be kind and say very few.

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Andy Whiteside: Euc Prov.

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Monica Griesemer: Big lead on folks in terms of having the background you do plus. Now you have this re revisiting the idea that you want to be the open guys to everyone and every platform out there, which you know just only accelerates where you've been and where you're going.

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Andy Whiteside: Alright. Let's let's try and knock out the whole thing. If we can't hear security compliance session recording what's new there?

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Monica Griesemer: Yeah. So within session recording again, I am, I think, session recording sometimes is a bit of a misnomer, because we are doing so much under the recording umbrella. That

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Monica Griesemer: doesn't even have to touch the the session itself. And this point is we introduced audio recording.

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Monica Griesemer: So we brought the power of session recording to in session audio. This has been hugely asked for by organizations, and they need both recordings of the screen and the audio that's happening within a session. So even at the most basic level, think, call centers right? You need to be able to hear what the people are are saying.

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and then it just really helps ensure compliance. If

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Monica Griesemer: it's not just troubleshooting on. This thing happened on my screen. It's my audio skipped or or messed up, or what have you so getting that in session audio is huge and we're continuing.

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Monica Griesemer: So that's another piece. We also have event triggers a ton within session recording that aren't just

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Monica Griesemer: the recre the screen recording. So if you haven't checked it out, I would definitely urge you to do so yeah, let me talk about a picture with 1,000 words. Video worth a million words. I mean, audio is somewhere in that mix. And who knows what happened. If you can't understand what was what was said or what was communicated. You know, audibly.

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Andy Whiteside: Next one here device posture service updates.

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Monica Griesemer: Yeah. So for those of you who aren't familiar. The device posture service is used to classify devices as compliant or non compliant within an environment.

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so that information is used as a condition to apply contextual access to Das and Sba resources. So we announced global availability of the Microsoft Intune integration last quarter.

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Monica Griesemer: And we have now, and we are now introducing Crowdstrike Falcon as another third party integration. So this is really essential for our roadmap and feedback from the fields.

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and we now have a citrix workspace app version check for Ios device certification check on Mac OS and windows and network and geolocation check on Igel.

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Monica Griesemer: OS. So device posture is really about again

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Monica Griesemer: seeing where a device is, and then if it is trusted or untrusted, maybe I'm in the office. Maybe I'm out of the office, and it gives me different security parameters

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Monica Griesemer: based on where I am, how I'm logging in what my current situation is. So this is huge, and this is a huge part of secure private access. So not only can you manage

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Monica Griesemer: your virtual apps and desktops, but you can also manage those published web and Sas apps. So maybe I'm in the office and I'm logging into salesforce. It knows I'm there. I'm working with my my sales folks. Maybe it doesn't give me a watermark because it knows I'm on the corporate network. But if I'm I'm logging in, I'm on the road. Maybe it'll give me a watermark limit copy paste. Because I'm physically outside of a trusted environment.

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Andy Whiteside: It's pretty cool. Yeah, I think we were just talking about this internally around salesforce and making that a Saas space app delivered through Citrix Workspace. I'll have to. Yeah, I must have been listening to. You must have. I'm everywhere.

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Monica Griesemer: You're listening to what users need

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Monica Griesemer: next, one looks like Citrix endpoint management improvements. Yeah, absolutely. So. Citrix endpoint management is absolutely still a part of the Citrix stack, and we have day 0 support for Android, 14 Ios. 17. The Citrix launcher for Android is designed for those specific devices. We now have Darkmoe Domino, 12 support so overall.

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Monica Griesemer: We also at announced support. For in point management with Netscaler, advanced authentication policies. and much more so just showcasing that you know Citrix and point management is still alive and well.

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It definitely

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Monica Griesemer: has continued to be a part of the Citrix stack, and has been big for for some of our largest customers, and if I had a crystal ball I would say that you'll be he hearing even more about Citrix endpoint management later this year. It's gonna be interesting as the whole market unfolds. And what's happening in industry does might end up being a really good spot for Citrix to be in.

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Andy Whiteside: Okay, let's talk about something. That is a quite common conversation these days. And that is enterprise browser capabilities. What are you guys doing here?

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Monica Griesemer: Yeah. So we? Firstly, wanna wish a happy birthday to Enterprise Browser. It's been about a year which is crazy since we officially launched this capability internally. I know we've talked about it for a long time, but the Enterprise browser, is a chromium based browser, built for your enterprise, and I think, as we go along with this. A ton of folks

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Monica Griesemer: aren't even aware that we do this, and how strong this capability is, and how

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Monica Griesemer: pressing it could be for the security of your environment. So we're talking here how we've added custom extensions. We've decoupled the enterprise browser update process from the Citrix workspace app.

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Monica Griesemer: and we've just added a ton of capabilities over the past year. Having

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Monica Griesemer: an enterprise, browser might sound super basic.

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Monica Griesemer: But if you think about it, inside of your enterprise, Ok, I have these locked down virtual apps and desktops tops, these locked down web and sas apps. But then my users might just.

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Monica Griesemer: you know, access the web from a browser on their endpoint.

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Monica Griesemer: I. How does that correlate right like?

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Monica Griesemer: How does just kind of giving them free range to the whole of the Internet while their windows. Linux apps and desktops are securely locked down. We didn't see how that correlated, so the need for an enterprise browser arose.

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Monica Griesemer: bringing the same chrome experience. You can have bookmarks, tabs just like a regular chrome browser, but you can also limit copy, paste, add a watermark, add app protection, add all of those security parameters and have control over the browser itself. So this has been really huge. And

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Monica Griesemer: I know other companies are hanging their hats on just doing this. And we've we've been doing it for a while now. Yeah, I've got a competitor in the space. He's building his entire business around Enterprise Browser. That's pretty much what he sells. So it's it's I mean, it's it's way overdue, having the ability to control the browser, which you know, is probably the biggest attack vector there is.

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Monica Griesemer: And you're seeing that in conversations as well.

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Andy Whiteside: You know some. But you bring. If you bring it up to somebody, it makes perfect sense, and you know I don't know why we've spent the last 30 years on a on a consumer browser that was totally unmanaged, and expecting not us to not be attacked the way we have been.

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Monica Griesemer: I think it's a classic example of how you started of

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Monica Griesemer: people don't know what they don't know. So I I'll get a big whole flag, or maybe a shirt, or a tattoo, or something that's like we do the Enterprise browser, and it rocks secure private access service enhancements. Yep.

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Monica Griesemer: So we continue to add to our secure private access functionalities. This, again has to do with securing your web and Sas applications. So we have added

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Monica Griesemer: 1 s. I'm trying to see here.

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like what'd be at this quarter.

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Monica Griesemer: It's a good question

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Andy Whiteside: that doesn't.

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Andy Whiteside: I'm sorry, much as you do without having to refresh stuff as we go through these. Yeah, I'm like, darn it, I caught myself up on this one.

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Monica Griesemer: So.

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Monica Griesemer: looking at the Citrix Cloud licensing dashboard, all active Spa users, accessing client server based or web and saas apps are now included in licensing counts. So we're adding more functionality and information around licensing inside of the console.

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Monica Griesemer: and then

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Monica Griesemer: allowing or denying access based on, I think, customer criteria.

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Monica Griesemer: So yes, I I'm not as familiar with this one, but I know we continue to add to cloud, and on. Prem.

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Andy Whiteside: I know I'm calling out the one here about the the dns spoofing. I mean that there's there's

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Andy Whiteside: companies out there that that's big chunk of what they do is to provide security Dns control so that you're not. You know, hijacking people's dns host records or Dns servers.

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Monica Griesemer: No, for sure. And then we're talking about secure private access on premises as well.

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Monica Griesemer: So in case you missed it, we introduced secure private access on premises earlier in 2023

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and

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Monica Griesemer: I think, in Tech Preview. But now we have the global availability of Spa on Prem in version 2311 as a plugin.

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Monica Griesemer: So this is a huge milestone in management, dynamic policy, evaluation and authorization. So the Spa Plugin is now a part of, and can be installed along with the Citrix delivery controller, or by using a standalone installer.

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Monica Griesemer: This is a huge evolution and a huge milestone to be able to bring this capability on. Prem. I think, I said, from the jump, we are well, I actually didn't mention this. In early 2023 we had the destination hybrid of initiative, which was about meeting customers where they are on their hybrid journeys, and over the course of this year I could say, the proof is really in the pudding of how much we have come out with on premises, Andy, would you agree on that fact on premises and managed on premises is huge. Yep.

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Monica Griesemer: we I mean, we we did that. We did auto scale. We, I think I'm gonna you know. Get ahead of myself here. But, we added. we change the ui on premises to look more like the look and feel of the streamlined

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Monica Griesemer: Citrix ui that you get in the cloud. So tons happening on. Prem, I guess that's a factor of what you're doing in the cloud can be replicated on premises as well as the fact that you, you know, like people pointed out here several times. You have customers that just need this functionality. They want this functionality, but they can't be all in on the cloud. Yep.

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Andy Whiteside: okay. Now, we transition to employee experience, which at the end of the day might be the most important might be the least important. It depends like you're talking to. Honestly, it's important that you have happy users at the same time gotta have secure users and happy administrators. The first one you have listed here is tech preview of Hdx direct.

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Monica Griesemer: Yeah. So we continue to to double down on our H. Dx technologies.

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So it really allows for

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Monica Griesemer: organizations to connect directly through the gateway service. I believe. Andy, you've got up the

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Monica Griesemer: the picture here so internally, you can go directly through the gateway service, and then external clients go through more firewalls, I believe, is what this is showcasing I'm trying to understand. So internal clients are making the, you know, communicating with the back end, but then connecting through their their hdx or Ica connections, I will call it Hdx. I'll I'll I'll go. I'll go with that actually to their virtual delivery agent and then on the other one side, it's got external clients. It's got something on the top called a stun STUN.

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Andy Whiteside: Then the gateway service, and then the direct connection to the Vda. Firewalls. I don't know what the stunt is. You know what that mean? That means. I am not super familiar.

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secure.

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Andy Whiteside: stun. I have to look us. It says, Yeah, then stun requests

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Monica Griesemer: or public IP, and then off to the gateway service. Look up! What stun is here?

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Monica Griesemer: It might say in the blog.

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Andy Whiteside: Still front!

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Andy Whiteside: I don't know if it does.

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Monica Griesemer: I don't think it does. Hmm! That's a mystery. And I have to follow up with you on that one tech preview new storefront which I actually just talked about. So I can follow up while you do some googling for us. So the new storefront ui, as you all know, the current on premises. Storefront ui is depending on your version, probably purple or green

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Monica Griesemer: boxes, mostly purple headers.

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Monica Griesemer: and with all of this evolution of

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Monica Griesemer: Citrix on-premises, bringing more capabilities to on-premises. We wanted the ui to have the same look and feel as well.

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Monica Griesemer: So what you know is a citrix ui in the cloud, much cleaner white boxes, more capabilities. We're bringing that to on-premises. And then, additionally, with Spa on premises, it should look and feel just like the cloud, because you can add your webin sas Sas apps in there as well.

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Monica Griesemer: So that's really what we're speaking to. It's actually in tech Preview right now. So we actually added the Citrix workspace ui! That's cloud-based.

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Monica Griesemer: And we added things like activity manager, and more functionality inside that will be making its way to on Prem, too. so just having the same look and feel across the board, no matter where your users

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Andy Whiteside: are accessing from right that consistent look and feeling capabilities, it's more commitment to meeting people where they are. It's done that stands for session. Traversal utilities for Nat.

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Andy Whiteside: Stun server helps devices behind that devices, helps devices behind that devices communicate with others across the Internet by discovering their public IP address and opening communication channels.

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Monica Griesemer: Interesting. So it sounds like it's just a more secure way to front, end

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Andy Whiteside: your environments. But then you still hand that once you know, once the once it's established that you're talking to, then you hand off to the gateway service.

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Monica Griesemer: That makes sense. Yep.

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Monica Griesemer: and that would be that would happen when when clients are external. Specifically

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Andy Whiteside: well, actually, I'm looking at this backwards. It's actually the gateway service. You talk to that. Then, as you talk to these other devices behind the stun to make them the more secure, and then ultimately the the connection to the Vda through the direct connect, would be directly from the endpoint to the backend got it

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Andy Whiteside: so it adds a like like a masking layer to some of the backend components.

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Monica Griesemer: Yes, yep, that makes sense.

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Andy Whiteside: Yeah. Okay, going back to the blog here to a front Vanity Workspace URL

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Monica Griesemer: Yup. I think we may have talked about this last time, but to remind everyone

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Monica Griesemer: previously all Workspace users had to leverage cloud.com urls. So we got feedback from our customers that they wanted more flexibility to use their own domain Urls, and we totally understand that, especially for large enterprises.

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Monica Griesemer: because it makes a unique donate domain name obviously makes it use easier for users to remember, and can also match the company's branding and messaging brand identity. So with this we have

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Monica Griesemer: added the custom domain feature, and that's now available. We have a blog and migration blog specific to this so it could be. You know

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Monica Griesemer: my work.acme.com?

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Monica Griesemer: Or what have you just to to make it easier for

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Andy Whiteside: for customer or for your employees to remember. For sure. II love this. I was literally just looking this up. So here's my workspace, right? So it's basically a little bit of branding. We've got this integral website, which, after many, many years of me bringing this up, we finally have employee login down here somewhere

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Monica Griesemer: that takes you to our workspace nice.

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Andy Whiteside: and then now we'll be able to have it. Just, you know, Workspace Zentigrom, and we can make it look like

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Andy Whiteside: well, we can make it look like what it looks like now. But we can use our URL to get there exactly.

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And a lot of times, too. Thing about when you're.

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Monica Griesemer: I mean, when your Zintigra employees to any of our listeners, when your employees are are on the road and need to access their stuff securely.

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I remember it was like.

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Monica Griesemer: Go, dot

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Monica Griesemer: there, there's one I mean. It might still work, so maybe I shouldn't say it, but it's like Citrix Com but it was like my work, dot citrix. So it was just easy to remember right kind of rolled off. But if they're like, Wait, what's that Cloudcom? URL?

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Monica Griesemer: And you're you're kind of screwed if you don't have a workspace app

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Andy Whiteside: on whatever device you're using. Yeah, that's that's why I like using the website like you just go to my website, hit employee log in and boom! There you go, just ahead of the curve, though.

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Andy Whiteside: Actually stole that from Citrix cause Citrix had that back in the nineties and 2 thousands where it was on their website. Nobody ever. Nobody on the in the company even knew it. But it just took you straight to the login for Citrix, which I thought was awesome

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Andy Whiteside: alright. Next one is a multi tech preview from multi workspace. URL.

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Monica Griesemer: Yep. So

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Monica Griesemer: we wanted to make sure that employee access is as easy as possible. That's kind of how we went with the custom, URL,

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and

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Monica Griesemer: we are happy to announce that the public tech preview of multi-workspace. Yeah, URL is here. So what this means is, companies can now use up to 10 different yeah. Urls and leverage, different branding, authentication methods, and resource filtering across each URL.

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Monica Griesemer: So

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Monica Griesemer: if you have II mean different brands within your umbrella, or different.

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Monica Griesemer: for example, I mean, we work for cloud software group, and we have a number of brands inside of our umbrella of companies so we could have a different URL for each business unit and then have different branding for each one as well.

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Monica Griesemer: And maybe there's different departments, different user access. So that's pretty cool that you can manage branding and Urls across the environment.

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Andy Whiteside: Okay, so this goes along with the along with the idea. You have your custom, URL. But now you can have multiple

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Andy Whiteside: brands. You could. You could edit the URL to be, you know, brand a brand B brand C at Companycom. Yeah, cool. And this one they're actually using cloud Burrito is that is that something Citrix setup

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Monica Griesemer: it? That's our staging environment. Yeah.

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Andy Whiteside: awesome.

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Monica Griesemer: Well, Monica, I think we're to the end, I think. Let's see, let me go back. There might be one more. I think it was Msix, which?

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Monica Griesemer: Okay, yeah, I did see something sure.

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Andy Whiteside: So long. I gotta scroll down to the bottom. Here.

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Monica Griesemer: Ms windows, app package format that provides modern packaging experience to windows apps. So

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Monica Griesemer: Ms. Ix usually had admins. Admins want their Msix apps available to end users on the desktop to have a similar experience as native apps. So Msix packages are preloaded now on Citrix virtual desktops.

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And when the user logs in, they're published directly on the desktop. So just doing more with these app packages and the capabilities to make it more

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Monica Griesemer: automatic for the Admins and Users.

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Monica Griesemer: Well, Monica, last section talks about the try today, all this stuff is available. When when can people actually start doing this? Yeah. So, as usual for the on premises, you can check out Citrix downloads to download these components today and the cloud. They should roll out incrementally they should be to you by now.

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So are in Tech Preview some R. Ga, but you can check the status and the information on the product documentation. We also

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Monica Griesemer: readily update updates.cloud.com to showcase what's on our roadmap, what's rolling out where the features are in there releasing stages, or if they've fully released. So I know it is a ton, a ton a ton to consume. But I hope at least one of these things kind of triggered a thought, and you

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Monica Griesemer: on how you can make your environments better, how you can streamline your operations, cause. That's that's what we're here doing and cranking out every day. No, it certainly is. And there's I mean there's nobody out there that's up to date. And again going back to the Zintig or commercial. There's we're we don't know at all. However, we do have people in these environments every day seeing the new stuff, seeing it work, seeing it be successful love to work with customers about that. And just, you know, again, can't.

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Andy Whiteside: Can't say enough about what you guys are doing to invest in the core product and continue to drive the industry leadership. And that

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Monica Griesemer: agreed. Well, it's always a pleasure being on and chatting about what we've got going. There's no end to conversations to be had. You certainly enjoy it. You really do. And I appreciate that as well.

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Andy Whiteside: Monica. I'm Gonna let you go and then go enjoy the rest of your Monday. I'm gonna try to go get mine started. It's been non-stop all day, but that's the life I chose, and it's fun. I love it

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Monica Griesemer: fair enough. No, it was great to be on. Thank you, Andy, have a great rest of your Monday.